TERMS, CONDITIONS AND TRANSPORT

1. About us

masvicens.com is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at masvicens@masvicens.com.

Our Contact details:

  • Mas Vicenç, S.C.P.
  • J43796580
  • Mas Vicenç, S/N
  • 43811 – Cabra del Camp
  • Tarragona
  • Spain

2. Making a purchase

Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment, Paypal and transfer. Your order can only be accepted if you are over 18 years of age and the delivery is to an address in Europe.

Substitute products. We never substitute products and will always deliver the exact bottle that you have ordered.

Sale contract. This contract to purchase goods on this site is conditional on the product being shipped.

Condition of bottles. All our bottles are stored in ideal temperature controlled conditions. If you are not happy with your purchase return it for a full refund.

3. Transport conditions

TRANSPORT PRICES IN SPAIN

1 box /6 bottles 2 boxes 3 boxes 4 boxes
Peninsula 7,99€ free free free
Balearics 12,50€ 17,00€ 19,80€ 26,00€
Andorra 24,00€ 28,00€ 37,00€ 43,00€

Shipping charges in the Peninsula will be free for purchases over €50.

TRANSPORT PRICES IN THE EU AND OUTSIDE THE EU

For shipments to the European Union and outside the European Union, contact the winery directly at masvicens@masvicens.com or WhatsApp and we will make a customized budget. Also applicable for shipments to the Canary Islands.

4. Shipping and Handling

Orders can be delivered to most European countries. Delivery prices include full insurance cover, postage and packing and VAT.

5. Delivery Schedule

24 a 72 hours – for the deliveries in Spain.

2-3 days – for the deliveries in Balearic Islands, Canary Islands and Andorra.

3-6 days – for the deliveries in EU.

However, delays could happen due to unforeseen reasons. If for any reason we were unable to comply with the delivery date, we will inform you of this circumstance, and we will give you the option of moving forward with the purchase by establishing a new delivery date or cancel the order with the total reimbursement of price paid.

6. Back Orders

We operate a real time stock order system. All bottles displayed on our site are in stock. If an item is not in stock the words’ Out of Stock” will be displayed.

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