TERMS AND CONDITIONS · TRANSPORT · COOKIES · PRIVACITY CONDITIONS

About Us

masvicens.com is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [email protected].

Our Contact details:

• Mas Vicenç, S.C.P.
• J43796580
• Mas Vicenç, S/N
• 43811 – Cabra del Camp
• Tarragona
• Spain

Making A Purchase

Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment, Paypal and transfer. Your order can only be accepted if you are over 18 years of age and the delivery is to an address in Europe.

Substitute products. We never substitute products and will always deliver the exact bottle that you have ordered.

Sale contract. This contract to purchase goods on this site is conditional on the product being shipped.

Condition of bottles. All our bottles are stored in ideal temperature controlled conditions. If you are not happy with your purchase return it for a full refund.

Zone 1 – France, Germany

Zone 2 – Italy, Belgium, United Kingdom, Holland, Luxembourg, Austria

Zone 3 – Poland, Czech Republic, Denmark, Hungary, Switzerland

Zone 4 – Sweden, Ireland, Slovakia, Slovenia, Romania, Lithuania, Latvia, Estonia, Finland

Zone 5 – Croatia, Serbia, Norway, Bulgaria

Zone 6 – Greece, Turkey

Shipping and Handling

Orders can be delivered to most European countries. Delivery prices include full insurance cover, postage and packing and VAT.

Delivery Schedule

24 a 72 hours – for the deliveries in Spain.

2-3 days – for the deliveries in Balearic Islands, Canary Islands and Andorra.

3-6 days – for the deliveries in EU.

However, delays could happen due to unforeseen reasons. If for any reason we were unable to comply with the delivery date, we will inform you of this circumstance, and we will give you the option of moving forward with the purchase by establishing a new delivery date or cancel the order with the total reimbursement of price paid.

Back Orders

We operate a real time stock order system. All bottles displayed on our site are in stock. If an item is not in stock the words’ Out of Stock” will be displayed.

Privacy Policy

masvicens.com do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. We do not send random marketing emails to personal email addresses (spam).

Data collected by this site is used to:

• Take and fulfill customer orders
• Administer and enhance the site and service
• Issue a unique identifier (e.g. customer login)
• Monitor customer account status beyond that required for individual purchases
• Only disclose information to third-parties for goods delivery purposes

We will not disclose or sell your details to any other company or organisation.

Copyright and intellectual property rights

You agree that the design, trademarks, logos and intellectual rights to all parts of this web site belong to masvicens.com and must not be used without our express permission. All persons, individual and corporate are prohibited from providing hypertext and other links to the masvicens.com website, other than to our home page, from their own website or from a third party site without prior written consent.

Data Protection

By providing your details on our website you consent to masvicens.com maintaining, holding and using the information given. All data is stored in accordance with the Data Protection Act 1998.
If you purchase or register with us you agree to be bound by these terms and conditions.
We reserve the right to vary these conditions from time to time.

Reaching Us

If you need to reach us, please go to the contact us section on the website. We will answer you as soon as possible.